You are with a client — mid-color, mid-facial, hands busy — not sitting by a phone. When a call rings out, Never-Miss-a-Lead texts that caller back in under a minute and puts the lead in one inbox, so a Saturday appointment books with you instead of the next salon on the list.
$199 setup + $99/month — $298 first month total, then $99/month
Month-to-month — cancel anytime, no long contract. Live by the date we agree, or your setup fee comes back in full — guaranteed.
Free trial: 14 days on the website-form path — every form fill gets an instant reply by email. No card, and the trial stops on its own at day 14. Text replies aren’t part of the trial: they need carrier registration, which starts with the plan. To continue, it’s $199 setup + $99/month.
A new client calls about a cut, a color appointment, or a first consultation. You are with a client in the chair or in a treatment room, and the call rings out.
Under a minute later, their phone buzzes: a text that says you got the call and asks what service they want and when they want to come in. It takes the booking basics only — it never answers treatment questions.
Their reply lands in one inbox, flagged first if the date is close — photos on Friday, a wedding on Saturday — so you call back the right appointment first between clients.
Sample: Saturday, 11:20 AM. A new client calls — she has photos on Friday and wants her color done before them, ideally this week. The owner is mid-color with another client, foils in, phone at the front desk. The caller gets a text in under a minute: “Sorry we missed you — reply with the service you are after and when suits you, and we will get you on the book.” She replies “color and cut, any afternoon this week,” and the lead lands in the owner's inbox flagged “Date this week — photos Friday.” The owner calls back between clients and books Wednesday. She stops calling down the list.
A sample moment — this is how it works, shown with made-up names.
The calls a salon or med spa misses are rarely random. They land at the busiest times — Saturday mornings, the after-work rush, the hour when every chair and every treatment room is full and nobody is free to pick up. That is also when new clients call, because that is when they are thinking about booking.
A lot of these callers are booking against a date that does not move: photos, a wedding, a trip, the holidays. A new client who gets a text back books and often rebooks. A new client who gets voicemail usually books with whoever answers first, and then that is their salon.
Neither point above is a count of your business's calls. Your missed calls are the number that counts. The math below uses your numbers, not ours.
Calls you miss in a week × 4.33 weeks in a month × your average appointment ticket × the share of those appointments you would have won. The ticket below starts at $120 as an example — put in what a color appointment or a typical treatment actually runs at your business. One saved appointment a month covers the $99 for most salons and med spas. If your number comes out under $99, do not buy it.
$199 one-time setup + $99/month.
First month total: $298.
Month-to-month — cancel anytime, no long contract.
What's included:
Guarantee: Live by the date we agree, or your setup fee comes back in full — guaranteed.
Full pricing details on the Pricing page.
There is no salon or med spa demo yet. The demos page shows this same text-back flow built for a plumbing shop and a roofing company, from those shops' public info. Names and leads in the demos are samples.
Open the demos page →A text back in under a minute, day or night. It says you got their call and asks what service they want and when they want to come in. Their reply lands in one inbox, and requests tied to a date are flagged first. It never answers treatment questions — those wait for you or your staff.
Yes. Salons and med spas miss a lot of calls, because the person who would answer the phone is with a client and cannot step away mid-appointment. You do not need a front desk for this to work. If someone already answers every call of yours right away, you do not need this.
No. It follows up by text after a call is missed. If you want a voice to pick up the call itself, see the AI Phone Receptionist from Northbeam Builds.
$199 to set it up, then $99 a month. The first month is $298 total. Month-to-month, no long contract, and no per-message bill.
You fill in a short form, about five minutes, with your hours, services, and where leads should go. We build it, you test it on your own phone, then it goes live. Text replies need a carrier registration that takes 2–5 business days. The email path goes live right away.
More answers on the FAQ page.
Buy it now and the setup form lands in your inbox; we build it for your business and get it live. Prefer to ask first? Email northbeambuilds@gmail.com.
Questions before you buy? Contact us