Never-Miss-a-Lead

Missed-call text-back for cleaning companies

You are in a customer's home, scrubbing a shower or running a vacuum — not next to a phone. When a call rings out, Never-Miss-a-Lead texts that customer back in under a minute and puts the lead in one inbox, so a move-out clean tied to a Monday walkthrough books with you instead of the next name on the list.

$199 setup + $99/month — $298 first month total, then $99/month

Month-to-month — cancel anytime, no long contract. Live by the date we agree, or your setup fee comes back in full — guaranteed.

Free trial: 14 days on the website-form path — every form fill gets an instant reply by email. No card, and the trial stops on its own at day 14. Text replies aren’t part of the trial: they need carrier registration, which starts with the plan. To continue, it’s $199 setup + $99/month.

What happens when a cleaning call is missed

  1. A homeowner or renter calls about a recurring clean, a deep clean, or a move-out clean tied to a lease date. You are in another customer's home and the call rings out.

  2. Under a minute later, their phone buzzes: a text that says you got the call and asks what kind of clean they need and when they need it.

  3. Their reply lands in one inbox, flagged urgent if the date is close — a move-out this weekend, guests arriving Friday — so you call back the right job first.

Sample moment

Sample: Wednesday, 6:40 PM. A renter calls — her lease ends Sunday, the landlord walkthrough is Monday morning, and she needs a move-out clean this weekend. The owner is finishing a deep clean across town, her phone in the cleaning caddy. The customer gets a text in under a minute: “Sorry we missed you — reply with what's happening at the house and we'll get you on the board.” She replies “move-out clean, 2 bed, need it Saturday if you can,” and the lead lands in the owner's inbox flagged “Urgent — move-out date this weekend.” The owner calls back that evening and books Saturday. She stops calling down the list.

A sample moment — this is how it works, shown with made-up names.

Why the first reply matters

If you advertise on Google Local Services Ads, a missed call can now cost you money on top of the lost job. Since October 1, 2026, Google can charge a missed call during your posted hours as a lead when the caller stays on the line over 20 seconds (the timer starts after a phone-menu keypress). You pay for the lead and the conversation never happened. A text back inside a minute is what turns that call into a conversation instead.

Cleaning calls often carry a date that does not move. A move-out clean has a walkthrough behind it. A deep clean has guests arriving. A recurring clean goes to the first company that answers and sounds reliable, and then it repeats every week or two. The company that replies first is usually the company on the schedule.

The LSA rule is Google's, as announced. Neither point above is a count of your company's calls. Your missed calls are the number that counts. The math below uses your numbers, not ours.

Do the math with your own numbers

Calls you miss in a week × 4.33 weeks in a month × your average job ticket × the share of those jobs you would have won. The ticket below starts at $200 as an example — put in what a deep clean or a move-out clean actually runs at your company. One saved job a month covers the $99 several times over for most companies. If your number comes out under $99, do not buy it.

Your estimate: $1,083 a month in jobs that called and got no answer. That is a rough estimate from the numbers you put in, not a promise of work.

Price

$199 one-time setup + $99/month.
First month total: $298.

Month-to-month — cancel anytime, no long contract.

What's included:

  • One intake channel to start: missed calls, website forms, or after-hours messages — whichever costs you more jobs
  • Instant replies to every lead
  • One lead inbox
  • Urgent-lead flags
  • Failure alerts if a reply ever fails to send
  • A simple monthly report

Guarantee: Live by the date we agree, or your setup fee comes back in full — guaranteed.

Full pricing details on the Pricing page.

See it working

Concept demo — not a client

Demos from other trades

There is no cleaning-company demo yet. The demos page shows this same text-back flow built for a plumbing shop and a roofing company, from those shops' public info. Names and leads in the demos are samples.

Open the demos page →

Questions cleaning company owners ask

What does a customer get when I miss their call?

A text back in under a minute, day or night. It says you got their call and asks what kind of clean they need and when they need it. Their reply lands in one inbox, and jobs with a fixed date are flagged first.

I clean homes myself. Is this built for me?

Yes. Cleaning companies miss a lot of calls, because the person who would answer the phone is in a customer's home with their hands full. You do not need an office for this to work. If someone already answers every call of yours right away, you do not need this.

Does it answer my phone live?

No. It follows up by text after a call is missed. If you want a voice to pick up the call itself, see the AI Phone Receptionist from Northbeam Builds.

What does it cost a cleaning company, in total?

$199 to set it up, then $99 a month. The first month is $298 total. Month-to-month, no long contract, and no per-message bill.

How long does setup take?

You fill in a short form, about five minutes, with your hours, services, and where leads should go. We build it, you test it on your own phone, then it goes live. Text replies need a carrier registration that takes 2–5 business days. The email path goes live right away.

More answers on the FAQ page.

The next move-out call you miss can still book with you

Buy it now and the setup form lands in your inbox; we build it for your company and get it live. Prefer to ask first? Email northbeambuilds@gmail.com.

Questions before you buy? Contact us