HVAC demo
Built from that shop's public info to show how this works. Names and leads in the demo are samples.
Open the HVAC demo →Missed-call text-back for HVAC companies
You cannot answer the phone from a rooftop, and your dispatcher cannot take three calls at once. When a call rings out, Never-Miss-a-Lead texts that customer back in under a minute and puts the lead in one inbox, so a house with no heat at 9pm books with you instead of the next name on the list.
$199 setup + $99/month — $298 first month total, then $99/month
Month-to-month — cancel anytime, no long contract. Live by the date we agree, or your setup fee comes back in full — guaranteed.
Free trial: 14 days on the website-form path — every form fill gets an instant reply by email. No card, and the trial stops on its own at day 14. Text replies aren’t part of the trial: they need carrier registration, which starts with the plan. To continue, it’s $199 setup + $99/month.
What happens when an HVAC call is missed
A homeowner calls because the AC quit on a Saturday or the heat is out on a cold night. Your techs are on other calls and the phone rings out.
Under a minute later, their phone buzzes: a text that says you got the call and asks what is happening at the house.
Their reply lands in one inbox, flagged urgent if the house has no heat or no cooling at all, so dispatch calls back the right job first.
Sample moment
Sample: Saturday, 2:40 PM in July. The AC quits in a house with two kids home for the summer. The owner is up on a commercial roof finishing a repair across town and misses the call. The customer gets a text in under a minute, replies “no cool air at all, house is at 86,” and the lead lands in the owner's inbox flagged “Emergency — no cooling.” He calls back from the truck, puts the job on the board for that evening, and the customer stops calling down the list.
A sample moment — this is how it works, shown with made-up names.
Why the first reply matters
About 27% of home-services calls go unanswered, and on weekends the unanswered share runs about 41%, against about 18% on weekdays (Invoca, 2025).
Conversion was 8× higher when the first call came within 5 minutes (XANT, 2021 — 5.7 million leads studied).
These are industry studies, not a count of your company's calls. Your missed calls are the number that counts. The math below uses your numbers, not ours.
Do the math with your own numbers
Calls you miss in a week × your average job ticket × the share of those jobs you would have won. The ticket below starts at $500 as an example — put in what a repair or a service call is actually worth at your shop. One saved job a month covers the $99 several times over for most companies. If your number comes out under $99, do not buy it.
Price
$199 one-time setup + $99/month.
First month total: $298.
Month-to-month — cancel anytime, no long contract.
What's included:
- One intake channel to start: missed calls, website forms, or after-hours messages — whichever costs you more jobs
- Instant replies to every lead
- One lead inbox
- Urgent-lead flags
- Failure alerts if a reply ever fails to send
- A simple monthly report
Guarantee: live by the date we agree, or your setup fee comes back in full.
Full pricing details on the Pricing page.
See it working
Questions HVAC owners ask
What does a customer get when I miss their call?
A text back in under a minute, day or night. It says you got their call and asks what they need. Their reply lands in one inbox, and urgent jobs are flagged first.
We have a dispatcher. Is this still useful?
Only for the hours nobody is in the office, and for the stretches when every line is already tied up — the first hot week, the first cold snap, and the Monday after a storm. Nights, weekends, and lunch count too. If every call already gets picked up right away, you do not need this.
Does it answer my phone live?
No. It follows up by text after a call is missed. If you want a voice to pick up the call itself, see the AI Phone Receptionist from Northbeam Builds.
What does it cost an HVAC company, in total?
$199 to set it up, then $99 a month. The first month is $298 total. Month-to-month, no long contract, and no per-message bill.
How long does setup take?
You fill in a short form, about five minutes, with your hours, services, and where leads should go. We build it, you test it on your own phone, then it goes live. Text replies need a carrier registration that takes 2–5 business days. The email path goes live right away.
More answers on the FAQ page.
The next no-heat call you miss can still book with you
Buy it now and the setup form lands in your inbox; we build it for your company and get it live before the next hot week or cold snap hits the phones. Prefer to ask first? Email northbeambuilds@gmail.com.
Questions before you buy? Contact us